CONSULTANTS IN
hotels, serviced apartments,
and hospitality management

Carnmore Holdings Limited (CHL) is a specialist hotel management company that caters to the specific needs of property owners of independent boutique, medium and large luxury hotels, serviced apartments, lodges, and food and beverage focused operations. Based in New Zealand and specializing in the New Zealand, Australia and the Pacific Islands tourism industry, CHL offers a diverse range of services, which include financial, interior design, refurbishments, day to day management, property appearance and maintenance, sales and marketing and in-depth management systems and solutions.

We understand that property owners and developers invest substantial amounts of time, effort and money in the exciting, yet often unpredictable, hotel and food and beverage industry with the ultimate goal of minimising risk and maximising return. We also understand that in today’s highly competitive and sophisticated marketplace, it is crucial to the success of any hospitality operation to implement effective and innovative operational, sales and marketing strategies in conjunction with professional and competent management.

CHL has a proven track record in utilising their operational expertise to ensure that the business performs to their full potential and adapts to an ever-changing and often fickle environment.

Our services

CONSULTANCY
  • Feasibility reports
  • Refurbishment, design & build projects
  • Project management
  • Systems & processes, operations manuals
  • E-commerce reviews & development
  • Sales & acquisition of assets undertaken
  • Legal & licensing advice
HOTEL MANAGEMENT & CONTRACTS
  • Medium to long term management agreements
  • Opening project team
  • Non-exec board presence & influence
SALES & MARKETING
  • Complete assessment of existing status
  • Development of S&M plan
  • E-commerce and web development
  • OTA, GDS and distribution channels managed
  • Mentoring & leadership influence
  • Tangible results
OPERATIONS
  • Daily management of all departments
  • F&B, spa, and rooms
  • Re-positioning of product offering to match market segments
  • Health & safety compliance and improvement
  • Product development research
  • Concepts & innovation
FINANCE & IT
  • Complete systems & implementation
  • Establish core finance disciplines & KPI reporting
  • Monitoring and development of personnel
  • Bank liaison for funding, cash flow & balance sheets
  • Audited accounts
  • Procurement agreements for better efficiency
RECRUITMENT & DEVELOPMENT
  • Short-term appointments for immediate assistance
  • Management recruitment
  • Review existing management team competences
  • Development through progressive & proactive training modules
  • Leadership & mentoring from HOD to MD level
  • Delivery of standards
  • Operating manuals & guidelines

PRINCIPALS

An experienced collective of New Zealand hospitality and tourism experts. We have a vast array of knowledge and experience in all areas of hospitality, both nationally and internationally.

Carnmore has a broad and far reaching network of contacts and colleagues in all related areas of our industry. This provides us with a huge reservoir of resources that gives us both strength and a critical edge. We are solution providers and do so by bringing together the expertise of the very best within our industry.

DAVID FRENCH

Professional hotelier with over 40 years of award winning international experience in boutique luxury hotels. David has a proven track record in developing businesses, setting standards and controlling costs to improve profit margins.

Specialist areas:
  • Property Management
  • Financial Planning
  • Food and Beverage Operations
  • Professional Development
  • Human Resource
Notable appointments:
  • South Lodge UK – General Manager
  • Pennyhill Park UK – General Manager
  • Carnmore Holdings – Managing Director
GORDON WILSON
A highly skilled, vastly experienced, business savvy leader, with a very strong work ethic who has the ability to maximise the operational and financial performance of various projects and operations in the accommodation, food and beverage and tourism sector. Most recently, in the rapidly developing serviced apartment market, building management and in the management of Bodies Corporate.
Specialist areas:
  • Recruitment Services
  • Feasibilities and Budgets
  • Assessments and Recommendations
  • Stock Management and Cost Control
  • Management Reporting Packages
Notable appointments:
  • Independent Director – Cook Islands
  • New Zealand Group General Manager – Daiwa Living
  • Chief Executive – Tanoa Hotels Pacific (Part of Reddy Group)
  • Chief Executive of 4 South Island Trusts New Zealand
  • Chief Executive Millennium, Copthorne and Kingsgate Hotels New Zealand
  • Operations Director – Hotel and Lodges – Botswana
  • General manager – Hotel New Stanley, Kenya
ANDREW FRENCH

An experienced leader and savvy businessman, Andrew has a history in Hotel Management that provides him with a solid grasp of day-to-day hotel operations and leading teams to operational success. Andrew’s skills are well suited to growing businesses.

Specialist areas:
  • Operational Management
  • Staff Training Programmes
  • Budgeting and Cost Control
  • Sales and Marketing
  • Competitor Analysis
Notable appointments:
  • Towers on the Park – General Manager
  • Waldorf Stadium – General Manager
  • Prince’s Gate Hotel – Operations Manager

CLIENTS

CONTACT US

Please fill out our contact form and we will be in touch shortly. All enquiries will be treated with the utmost confidentiality.